Tag Archives: bureaucratic idiocy

Going postal

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USPS-Exam-3D-Cover-with-text (2)So it looks as though the US Postal Service has a clever new scheme going: tell people you’re hiring, then when they go to your website to apply, don’t let them do so unless they fork over $29.95, in return for which some helpful people will send you a “well written Guide with NO MEMORIZATION required”, including test-taking strategies and tips from “subject matter experts”.

What’s particularly cool about these people is that they don’t expect you to waste time waiting for snail mail – because, as it’s important to understand if you’re going to apply for a job at the post office, actually physically posting anything is pretty old hat. No one who has a clue does that any more. So they will provide a link to a 98-page PDF document that you can download within three seconds of making payment, and print out using your very own personal printer ink and paper.

Alternatively, for only $10 more you can get essentially the same thing from another source, only what they promise to send is a “Postal Exam Package” containing exam registration materials, “eCareer Profile Creation Tutorials”, a bunch of practice tests, and a “Postal Interview Recommendation”.

It’s not entirely clear how they send this, but to me the word “package” denotes physical substance – something with heft. I imagine brown paper and string, the knots liberally coated with sealing wax … Dang, those were the days! I remember helping my mother make up parcels like that! Sometimes she’d let me hold the stick of sealing wax. I remember the smell of burning string and hot wax, and how quickly the drops of wax hardened, and how satisfying it was to scratch the hard accidental drips off the paper, and how important it was not to put my face so close to the flame that I burned off my eyebrows.

Hand made leather man wallet and  package on wooden background

Searching for this illustration made me feel so old! Everything I found was essentially an artistically staged picture. Take this one – what’s the relevance of the man wallet? I also found a still life in shades of brown, featuring a stamped seal, a watch on a chain and a cigar, arranged like relics of a forgotten era. Also, there are lots of pictures of scrolls, apparently made of papyrus, tied with hemp, and sealed with a perfect dab of red wax. Seriously, Adobe, WTF? Real people living today actually used this stuff, you know – and it had a purpose. It wasn’t just bloody decorative, okay? It was messy and it dripped and blobbed, and if you let your kid do it they probably illustrated the package with artistic extra drips and blobs, but – and this was important – YOU DRIPPED THE WAX ONTO THE KNOT IN THE STRING, okay? It was there to discourage postal workers from opening your parcel, because that was back in the day when it was reasonable to expect the South African Post Office to deliver parcels rather than dumping them in a ditch, losing them, or selling them to the highest bidder. Because, of course, back then we hadn’t invented scissors yet, so sealed and unbroken string was impenetrable.

Well, I digress … A modern parcel would have tape, not string, and it would likely come in one of those standard red, white and blue USPS boxes. Unless they sent it UPS or Fedex, those being the faster and more reliable options since the Pony Express closed down. But either way, there wouldn’t be string.

Sorry, that was another digression, because in fact I resisted the temptation to order a Postal Exam Success Guide. The only reason I was googling post office jobs was a sudden panic over money, for crying out loud! If I was going to spend $39.95 on something, it wouldn’t be on an unartistically presented package, which I wouldn’t receive because we don’t get mail delivery at our house due to an argument over post box location with our local post office about eight years ago, which culminated in the Hubbit declaring his independence from delivery services by renting a PO box (from USPS) instead. (That’s a whole blog post in its own right, but not one I feel like writing today.) Anyway, the $39.95 option didn’t include space for a PO box address, so I couldn’t choose it. As for the other option, the convenience of receiving a PDF document is offset by the fact that I still haven’t figured out how to get our wireless printer to connect to my computer, and I am fundamentally fed up with having to forward every bloody thing to the Hubbit for printing. In any case, if I had random bits of money to be scattering to the four winds I wouldn’t be contemplating a job at the post office, now would I?

Sometimes I feel as though my life is spiraling out of control. There are too many damn buttons to push, and you have to push them in the right order, and … GAH! It’s just too  complicated.

I couldn’t help wondering what my $29.95 would get me – I mean, in the sense of what career opportunities would open up if I accepted their Success Guide. So I went back and took another look at what popped up when I googled USPS jobs, and I realized that the sites I’d found the first time I tried this weren’t actually part of the official US Postal Service. They’re very cleverly dressed up to look that way, complete with bald eagles and flags, but if you click on the actual USPS website you can go straight to the online job application, easy-peasy.

USPS stamps

Turns out they have a new stamp design, called “summer harvest”. Click on the picture on the USPS website, and it’ll take you to a fantastic array of gorgeous stamps. Some of them are so pretty I just want to rush out and … I don’t know … start mailing letters again? Probably not – back in the day (before email) I was notorious for writing long, wonderful, newsy letters, putting them in an envelope, sticking on the prettiest stamps I could find … and then forgetting to put them in the mailbox. Actually physically going to a post office to post a letter was one of those things I invariably put off, so letters would go onto the pile of un-dealt-with paperwork I have kept on every desk I’ve ever owned, and there they would slowly sift to the bottom, to be found years later when I packed up to move house.

So anyway … I looked, and apparently the main post office in our area is looking for rural mail carriers. Only to get hired you have to pass a test, which takes about two hours to complete. I don’t have two hours right now, having already invested a substantial portion of today in writing this post. Also, I really hate writing tests, because failure, rejection, feelings of inferiority – AAHHHHH! I mean, how would I feel if I failed a test that was directed specifically at school leavers and other people with no prior experience, skills or training? Plus, apparently the test includes a section called “Summary of Accomplishments”, and the advice to applicants is  to “write about how your skill set, education and training matches the posting”. Seriously, should someone who can’t mail letters be responsible for delivering same?

Still, I have to admit I’m tempted. The thought of working in a post office, dealing with the Great Unwashed every day, fills me with dismay. Yes, I know, you don’t actually have to be nice to anyone – that’s one of the perks of working for the post office. But … ugh … you’re perpetually at the end of a queue, and every single day is just one piece of mail after another. Could that get monotonous, do you think?

Driving around delivering letters, on the other hand … now that could be fun. Lots of time to think, and – thanks to the invention of GPS – I wouldn’t get lost. Probably wouldn’t. Not very lost, anyway, and probably not permanently. It would be different if they were still using ponies – I like ponies way too much to sit on one – but these days you get to ride around in one of those cute little vans with the driver on the sidewalk side. You know, I can see myself doing that, while simultaneously dictating a Great Work (or, at least, a blog post) into a little hand-held recorder thingummy. I already have one of those. I just need to figure out how it works.

So what’s your dream job? What do you do when you suddenly realize you’re down to your last $50 and there’s still a week to go to the end of the month?

 

 

A beautiful day

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A beautiful day

I called my mother from Los Angeles Airport while waiting to board my plane. It was around 7.00pm on the Pacific coast, about 4.00am in Johannesburg, and the WhatsApp message the Kat had sent while I was en route from Seattle to LA said she was awake, and alert for the first time in several days.

She was in the cancer ward at Johannesburg’s Donald Gordon Hospital. My sisters, the Kat and the Egg, were with her. She had been there for a couple weeks already, but a bureaucratic hairball had blocked me from returning to South Africa. At last that morning someone in the Department of Home Affairs coughed up permission for me to go, and I hurled clothes into a couple of suitcases and the Hubbit drove me across the state to Seattle. We arrived just in time for me to miss my plane to Heathrow, but I found another flight that went Sea-Tac – LAX – Heathrow – JNB and took only 12 additional hours to get there.

Marmee's Baskin Robbins boob solution

Laughter. An insatiable appetite for ice cream. A bawdy sense of humor. Delight in the little things. That’s my Marmeee.

The plan for the Marmeee that day was a procedure to draw fluid from from her overburdened lungs. The revised plan for me was to arrive at Johannesburg International Airport on Sunday morning, where the Girl Child would meet me and take me straight to the hospital. After that, my sisters and I would plan where she should go to recuperate – to Hospice or to somebody’s home – until she was ready to return to the retirement complex where she lived with my father.

Plans are so easy to make. You just say them out loud, or write them down, and … voila! Life goes right on happening.

My personal short-term plan was to chivvy her off that ridiculous hospital bed and whisk her away to eat ice cream. Oh, how she loved ice cream! No matter how satisfying the feast, there was always room for ice cream because “it trickles into the interstices between the intersections of your intestines.” Her mother used to say that, and now I guess it’s my turn.

Meanwhile, at LAX, I had a pocket of time, a seat in an uncrowded corner near the boarding gate, and a WhatsApp connection. I called on the Kat’s phone. “Hello!” the Kat said. “She’s awake. Hang on, and I’ll hold the phone up to her ear.”

There was a pause, then I heard a strange hissing noise, like a tap running, or loud interference. I thought the call had dropped, and was about to dial again when I heard the Kat’s voice at a distance. “Hey, Mom, it’s Belladonna on the phone. She’s in LA, and she wants to talk to you. You ready?” I understood then that the sound I could hear was the hissing of her oxygen mask.

“Hey Ma?” I said. I paused, waiting for a response, but heard nothing but the pulsating mechanical hiss. I remembered that they’d told me she couldn’t speak. It was still my turn. “Hey there!” I said. “I’m so glad you’re awake! I’m on my way, I’ll be there soon, but I wanted to say hi, and to tell you I love you. In case you’ve forgotten.” She made a sound – something between a gasp and a groan. My chatter slammed to a stop as I strained to understand. She made the sound again. She was speaking, saying “hello”, or maybe it was “I love you”. I didn’t have to hear it; I already knew. “Hush, little Marmeee,” I said, speaking more slowly and gently now. “Don’t tire yourself. We can talk properly when I’m there. I just want you to know I’m on my way – I’ll be boarding soon – and I want to tell you why it’s taken me so long to come. I really couldn’t help the delay.”

It was important to explain because I’d promised, back in February when she was sad that it was time for me to leave, that I’d return when she needed me. And although she hadn’t asked me to come, she’d asked the Girl Child why I wasn’t there. She knew that I knew she wanted me, and while she would not have doubted my love the delay must have puzzled her. But I hadn’t wanted to tell her about the closed door at Passport Control, because I didn’t want her to worry that it might not open in time.

There was no longer any reason to worry, so I launched into a chaotic account of Belladonna’s Battle with Bureaucracy – starting with me being declared “undesirable” when I left South Africa in February because I’d stayed 22 hours past the 90 day limit on my American passport, through to the breakthrough that very morning when my heart daughter Ngalitjeng realized she knew someone who knew an influential someone who worked for the director general of Home Affairs. Sitting in the LAX departure lounge I told it as a funny story, and she smiled and smiled, her eyes sparkling above the oxygen mask. (I know this because the Kat told me so later. She and the Egg had wanted to hear what I was saying too, so they could share her amusement, but when the Kat tried to take the phone to activate the speaker Marmeee shrugged her off, clutched the phone greedily to her ear, and wouldn’t let go.)

My tale rambled as I worked at amusing her while ignoring the relentless hiss of her oxygen. At intervals incomprehensible announcements erupted from the public address system; there was no getting away from them, so I would just stop talking and let her listen to the airport noises and know that I was indeed on my way. Then the boarding calls for my flight began, and segment by segment my plane began to fill up. It was becoming difficult to keep track of the conversation, but I wasn’t ready to stop.

I told her again that I loved her, and that I would be there in time for breakfast on Sunday. I sang her the little prayer she used to sing to me each night when she put me to bed. I told her that really she didn’t need to go to such extreme lengths to get me to visit. And then I said, “But just in case you’re not faking, just in case time really is short, I want you to know you don’t have to wait for me. I’d love to see you again, but if you need to go, it’s okay. I know where you’re going, and I’ll find you there one day.” For a moment I listened to her air hiss. I let her hear my boarding call, for rows 60 to 54. I said goodbye.

She released the phone to the Kat. She was still smiling. I know this, and all that followed, because people I love have painted that day for me in words and silences, in smiles and tears, so that it is etched in my memory as clearly as if I had been there.

Seated beside her bed, my sisters chatted softly, laughing at shared memories, as the dark inched toward morning. They held ice cubes for her to suck on, and at timed intervals they allowed a carefully measured teaspoonful of water to trickle down her throat. They rubbed cream into her hands. At one point she batted irritably at her mask and the Kat said, “Is it bothering you? Does your face need a rest?” She nodded, and the Kat lifted the oxygen mask and said, “Come on – exercise your face!” She grinned broadly, then pursed and pouted her lips, wrinkled her nose, blinked her bright eyes. Later that morning the Kat pulled the mask away again and had her perform her new face dance tricks for the rest of the family.

Every four hours nurses came to massage her and turn her so that she wouldn’t develop bed sores. They changed her diaper, put ointment in her dry mouth, checked her blood pressure. She smiled with relief and gratitude.

Twiglet, the sister of my heart, arrived. “Hey, special lady,” she greeted her, “What’s this nonsense now?” She kissed her, and Marmeee beamed at her with love.

The doctor came to check on her before the procedure to suction her lungs. His shoulders sagged and his face was sad as he told them she was too weak – they couldn’t do it after all. Gently he touched her swollen hands, and told them it was time to take out the drip. Her body could no longer process fluid – it was just making her uncomfortable.

Twiglet sent the Kat and the Egg home to rest. She picked up Marmeee’s Bible and read to her. She prayed for her, and sang Amazing Grace, and was quiet while she slept.

Loving hands (2)The Girl Child arrived with the Olde Buzzard later that morning. He took her hands, kissed her, said, “You’re so beautiful, my darling. I love you so much.” Then he sat as close to her as he could, refusing the comfortable chair because he couldn’t hold her hand unless he was in the hard upright chair.

Other family members came, and she captured each in turn with her bright, clear gaze, sending love like an arrow straight from her eyes to their hearts. Embraced by a room filled by her own most dear people, she basked in their conversation, laughter, teasing. She didn’t need to speak. She had forgiven all hurts, shared all she knew, told each one she loved them. She had left no business undone.

As the day drew to a close people began to leave. They kissed her goodbye, told her they loved her, promised to return. The Olde Buzzard was shuddering with cold and exhaustion after a too-long day. Gently the Girl Child coaxed him from his seat. “Come on, Granddad – Granny needs to rest. We’ll come back tomorrow.” The Kat took him home to her little Kat-House, and got him fed, washed and settled into bed. The only company left with Marmeee were my sister-in-law Sol and her children. They chatted quietly while Marmeee dozed, and sang Christmas carols to her when she woke, “Because,” said Sol, “she likes songs about Jesus, but I don’t really know any hymns.”

After a few hours, Sol had to leave. The Egg and the Kat were on their way back to take the late night watch, and she was alone for just a little while. When my sisters were just a short distance away, a nurse called to tell them to hurry. They said her blood pressure was falling fast. The Egg telephoned Twiglet, who said, “I think it’s time to call the family. Tell them to come quickly.” The Egg sent out a series of urgent messages on WhatsApp, while the Kat slapped her foot down onto her accelerator. They flew red lights and whipped around corners and slammed into a parking space, and they ran up to the ward.

There was really no time for anyone else to come. As they watched, she fell more and more deeply asleep. Her breathing, labored when they arrived, slowed to a whisper, to silence. The pulse in her neck flickered, stopped.

It had been a beautiful day, a beautiful life, but she was tired. She had said her goodbyes. It was time to go home.

Marmeee at Sol Duc Falls, Olympic Peninsula

Running ahead of the storm

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When I came home in mid-February, I was exhausted but optimistic. Marmeee was okay, for a couple years at least, probably. The Old Buzzard was losing his marbles but at a rate of only two or three a week, and his Alzheimer’s medication had transformed him into a happier, pleasanter person than he’d been in years. It was good to be back in Washington, and not too painful to be gone from my people in South Africa.

It didn’t matter that we were seven weeks into the year. I named 2016 My Year Of Reclamation, convinced that 10-and-a-bit months was all I needed to finally, at last, once and for all, turn my life around. This was the year I would have a productive vegetable garden, get serious about training Argos the Madcap Malinois, lose weight, start riding again, get our finances under control, and clean my house from top to bottom and end to end. I had a great idea for a series of fun, lightweight (but, of course, also thought-provoking) novels and I was going to start writing every day, and make money from it. And blogging. I promised myself I’d start blogging regularly every week about my fascinating life and amazing insights – you know.

collapsing like a house of cards

House of cards. (Source)

Yeah. That was the plan. I even signed up for Evernote and started a whole new super-efficient system of to do lists.

Plans are like card houses. You build them ever so carefully, handling each card with the most delicate touch as you add it to the structure. And then someone opens a window and a draft blows in and all your cards go flying.

So here it’s the end of July, and I’m looking back at the year to date and shaking my head and wondering what the fuck happened. I have been in such a horrible funk! I’ve been gobbling my way through books, most of them lightweight, easy reading or stuff I’ve read before – because even the most two-dimensional borrowed life has been more appealing than the one I’m living. I’ve been eating way too much crap, and suffering the usual consequences. All I’ve wanted to do is sleep, and when I do I wake up tired.

Depression? Well yes, but I’ve had reasons to feel sorry for myself, even without tripping over the Trump of Doom or Shillary every damn time I log onto my computer. (Seriously, America? I cannot believe that’s the best we can do!)

First, in February I accidentally overstayed my US passport’s welcome in South Africa by a whole 22 hours, and was declared an Undesirable Person and forbidden to return in under 12 months.

So then I tried to renew my South African passport, and learned that I had accidentally forfeited my South African citizenship by becoming an American citizen. I’m still trying to figure out why this was devastating, apart from the practical difficulty it caused. As someone who fears and distrusts the patriotic impulse, I should simply shrug it off with a casual “Whateverrr” … but in fact I feel robbed, and also homeless, and I’m sorry but the Land of the Free just can’t get my heart soaring the way it does under an African sky.

Then my precious Marmeee went into a downward spiral. Just before I left South Africa the oncologist told her she probably had a couple years to live … but apparently without me there to keep reminding her of this and force-feeding her chocolate milkshakes, she just … got tired, I guess. And then she died. And because of the bloody bullshit with my passport, I couldn’t be there to hold her hand. I know this was a “God thing” – I’ll explain why in another post (probably) – but it still aches.

I did manage to get through the border in time to help with her memorial and to figure out What To Do With Increasingly Dotty Dad, but while there I got sick with a deathwish-inducing flu that I didn’t shake for nearly a month. It made the 25 hour trip back a lot of fun.

Before I left we got the Old Buzzard into a home – a pleasant, homey sort of place – but instead of continuing to dole out his marbles one or two at a time he started throwing them away by the fistful. In a matter of months he went from affectionate, forgetful and occasionally grumpy, to aggressively uncooperative, to unwilling to walk and unable to speak coherently. He died a couple weeks ago. I’m not going back for the memorial, which is this coming Saturday … there’s no point, really. Today I have to write a tribute to go into the order of service, and I have no idea what to say.

I haven’t been able to grieve either of them. And mixed up in all that unexpressed grief is another deep sadness over the loss of my brother. He’s still walking around, breathing, saying things to people … but somewhere in the middle of everything else that’s been going on I learned that he hated me, has hated me for more than 30 years, has badmouthed me to people I care about – and they believed him. His claims about the way I treated him, his perceptions of who I am, have been woven into the fabric of our family dynamic – and until a few months ago I had no idea of it because the one person he never spoke to about it was me. I learned that the man I thought he was didn’t exist, the relationship I thought we had was a figment of my imagination. He has morphed from the sibling I loved most deeply and missed most painfully (even while he made my eyes roll) into The Stranger. Even if the latest nastiness “blows over”, the kind of confidence borne within mutual affection is gone. Trust is broken, and the loss feels like a death.

Sailboat in front of a tsunami

Fleeing the tsunami. (Source)

So grieving has become complicated, and I’m trying to stay ahead of it for now. Every now and then I feel tears starting to well up, but … I’m so busy, you know? If I could run away for a few days, just me and my dog, maybe then … but right now my to do list is simply too long. I don’t have the time – I don’t have the capacity – for a tsunami.

Oh – and I nearly forgot: earlier this month the Hubbit broke his arm. He tripped over his own feet, but of course he blamed my dog. Then he insisted he didn’t need xrays, didn’t need to see a doctor – so of course he ended up needing surgery. And bad tempered? Let me tell you, my guy is a generous fellow. When he’s in pain, he shares it. We all get some. So even though I got to say “I TOLD YOU SO” on several satisfying occasions, life would have been better if he’d managed to stay vertical.

Oy … this post has turned into quite the pity party. I’m sorry about that. I’ve been gone for a while, and I thought some sort of explanation was in order.

Also, here’s the thing – and I need to write this down so that I can come back as often as necessary and read it: I know that tsunami is coming. I know I can’t escape it. But I am reclaiming my faith in God – not that I lost it, but I’ve been angry, confused and resistant. I lost myself for a while. That book series I mentioned? It still looks promising, and every day I see my heroine more clearly. I like her a lot and hope you will too, when I set her loose upon the world. And the weeds didn’t completely win in my veggie garden this year. I’ve found tomatoes, cabbage, cauliflower and onions lurking out there.

As for right now this minute … I’m here, right? I’m blogging, aka writing. I’m not sure why that matters, but it does. It gives me hope.

In other words, to hell with the funk – this is still My Year of Reclamation.

So … how’s your summer going?

 

WTF Whateverday: Quibbling while Montana burns

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WTF monster

WHUT??? (Source)

Heard on National Public Radio this evening: the US Forest Service is refusing to allow specially equipped state-owned helicopters to be used to fight fires raging on federal lands in Montana because they don’t meet federal safety standards.

The issue is that, in terms of federal aviation safety standards, helicopters of this size may not carry buckets of more than 100 gallons of water. Montana’s Department of Natural Resources and Conservation uses five Vietnam-era Hueys, specially modified and safety approved (in terms of state standards) to carry 324-gallon buckets.

While these idiots are quibbling over bucket safety, about 100,000 acres of Montana is burning. In fact the whole of the Pacific Northwest is on fire, and firefighters are coming from as far away as New Zealand and South Africa to help. Firefighters have died. People have lost their homes, their livelihoods. Beloved pets, valuable livestock and countless wild animals have been toasted. Millions of acres of pasture, crop lands and forests are black and smoking. Himself and I live a hundred or so miles from the nearest fires, but we’re surrounded, and I don’t remember the last time we had a smoke-free sky.

The head of the US Forest Service is Thomas Tidwell. The politician accountable for this mess is Secretary of Agriculture Tom Vilsack. We already know Vilsack is a worm – he’s one of Monsanto’s whores. Thanks for that, Barack! Anyway, here’s the letter Governor of Montana Steve Bullock sent him, in case you feel like dropping him a line yourself.

We really do need to have a chat about safety, and priorities, and just what we pay these people for anyway.

We really do need to have a chat about safety, and priorities, and just what we pay these people for anyway. (Source)

You’ve got some gall, buddy

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You’ve got some gall, buddy

And THIS is why the gubmint should NOT be in charge of healthcare! Free universal healthcare is a great idea, and countries that can afford it should do so. But for crying out loud, don’t entrust it to bureaucrats and politicians!