Errands

I didn’t get a whole lot done today. I’d planned to spend the day working on a project – I’m designing a website for a friend. This is a new challenge for me, and I’m loving the way it stretches my brain, even though I feel useless and pitiful and old for finding it so dang hard!

But first I had to bitch at my doctor’s office over a prescription snafu, and that led – by a convoluted trail – to a fight over who in the practice was actually my doctor, and then I had to write an impassioned email to the practice manager insisting that they assign me to the doctor I actually like and trust instead of the one who, on the one occasion I saw her, clearly considered me an imbecile who doesn’t know my own body. I wrote it on my phone, held two inches from my nose with one eye screwed shut because all this erupted while I was still in bed and before I’d put my contact lenses in, and then for some reason it was necessary to read the email, compulsively, over and over again, until they called me back and said it was okay, I could have the doctor I wanted.

So then I got up and got dressed and fed the dogs / horses / chickens / and while I was fixing toast and eggs for myself and the Hubbit I had a call from a snotty young asshole at our mortgage company demanding a payment that we’d been told we didn’t need to make, so we’d spent the money on other stuff, like Equine Senior pellets and chemotherapy. He and I circled the conversational drain a few times before he went away and I flung myself (and my eggs and toast) at my computer and wrote my second impassioned email of the day, this time to the person at the mortgage company who had told me we were skipping the payment. (Synopsis: we refinanced. Shit happened.) There followed more obsessive/compulsive rereading, but this time at least I was dressed and able to see.

Roary. I want so much to give this dog a safe place for Christmas.

At last I yanked myself out of that vortex, determined to focus on the website, but first I detoured through my pet rescue’s email inbox, and was emotionally bludgeoned by a desperate appeal for help from someone who has a dog – a middle-aged male pit / mastiff mix – that her daughter rescued after he was left to starve in an abandoned house and then passed along to her when she (the daughter) landed in jail. This woman rescues cats – ferals, which she rehabilitates and rehomes. So far the dog has killed two of them, so the dog is now also in jail. Right now, cats are not being rescued, the dog has lost 15 pounds and has developed an array of stress-related health problems, and the woman is on the verge of a breakdown. She’s tried everyone she knows, she tells me, and no one will help. This is not a surprise; rescues are all in overload. Christmas is when people get a new puppy (and dump the old dog) or go skiing or to Hawaii (and dump the inconvenient dog), and of course this year there are all the covid-companions that are also being dumped because people are going back to work and “don’t have time to give him the attention he deserves.”

Side note: For fuck’s sake, people. If your name isn’t Musk or Bezos, never mind your dog, you’re probably not getting what you “deserve”. You’re quite possibly not even getting what you need. Suck it up, and if you have a dog, figure out how to suck that up too! The single most important thing a dog – or anyone – needs is a place to be, and if you don’t provide that, and the rescues can’t, he has to stop being. It’s that simple.

To stop being – to absorb a few CCs of blue magic and fall asleep: this might be all Roary gets, in the end. I can’t take him; I told her that a week ago, the first time she emailed me. I would if I could, but I have a kitty in my bedroom, and feral cats in the workshop, and chickens. I’m also getting too old and gimpy to cope with an unsocialized, out-of-control 100 lb dog, no matter how sweet he is deep down. And Argos is making it increasingly clear that he is over this rescue schtick of mine.

I called Cujo, who is my rescue partner, to ask if she had any ideas, and she said she couldn’t deal with it, couldn’t think of it – and of course she couldn’t. She’s grieving her sweet, bouncy, wilful, neurotic, beloved pit bull Jilly Bean. Little Bean came to us several years ago when the Animal Control director called to ask for help. She was just a baby – maybe six months old – and already broken and scary. Cujo took her home to rehabilitate her, and when that wasn’t possible she simply loved her and gave her a place to be for as long as possible. But the legacy of bad breeding, apart from behavioral problems, is bad health. She itched, all over and all the time, and after a while medication, special food and baths stopped working. And then her joints began to crumble. She was young and wanted to run and play but her body just couldn’t do it. She was stoical and joyous but life wasn’t good, and the pain began to make her dangerous. Cujo took her to the vet for the last time just a little while ago. I was there, and it was loving and peaceful and terrible, and now Cujo needs time to heal. She cannot be thinking about other people’s dogs.

So I wrote the kindest, most empathetic email I could to the woman, explaining for the second time – but in more detail – why we couldn’t help. I offered to pay for the euthanasia, since even her vet thinks that’s the route she should take if he isn’t placed in a new home soon. I offered to go with her to have him put to sleep, because I know – how well I know! – that it’s a terrible thing to face alone. It’s one thing to euthanize an animal that’s sick and suffering. It’s entirely another when the creature is eager to love and still greedy for life. And then I thought some more about it, and I wrote to our vet just in case she knew of someone who might take him, and I posted the appeal on Facebook with his picture … but I don’t expect anything to come of any of that. People will wring their hands and say how sad it is, but actually do anything? No, not too likely.

After that, I cried for a while, and by the time that was done it was too late to be thinking about websites. It was getting dark. I had errands to run, some of them urgent. I called Argos, and we took off together.

We went to the post office, where I picked up boxes to mail Christmas cakes – two to friends, and one to the guy who rescued me a few weeks ago. Dropped off a Christmas cake, newly baptized in brandy, with friends who foster a litter or two of puppies for us every year, thereby keeping our little rescue solvent. Went to the feed store, where I picked up several bags of the special old-horse-pellets we give Vos and Garcia, because Vos is now 30 years old and can’t chew enough hay to keep nourished, and Garcia is getting to the age where he needs a bit of nutritional support come winter.

From there we headed across town to Petco. I went into autopilot and turned right, to the dog toy section, and stopped for a while and stared at all the toys. Rubber ones, and fabric ones. Ones that you can tug and shake. Bouncy ones. Fluffy ones. The kind she loved best – squeaky ones.

I realized I could buy any I wanted and be confident that they’d last. Because the small, bright-eyed, prick-eared, black-and-white person who used to dismantle every fluffy or squeaky toy I ever brought home, no matter how careful I was to keep them out of her reach, isn’t here any more.

I didn’t want to cry in Petco.

Boudicca. In winter, my personal nighttime neckwarmer. In summer, the terror of small wild furry things.

I backed away from the toys. Took Argos to his favorite area – where the animals are. It wasn’t too interesting; the chinchilla was hiding and the ferrets were asleep, and he was kinda meh about the mice and birds, although he clacked his teeth at the parrot and the parrot snapped its beak back at him, so I guess there was some sort of inter-species communication there. Anyway, we went and got the cat litter we were there for – the clumping kind for the barn cats, and the pellets made of recycled newsprint for Boudicca.

I loaded it onto the front passenger seat, on top of the soft, bright blanket that’s been there since her last ride to the vet. I ignored the blanket, and also the box of canned dog food in the footwell in front of the seat, as I have every time I’ve used the car in the past week. We went to Yokes, a grocery store, where I picked up veggies, and a random assortment of suppery things from the deli counter, and chocolate chips so I can make a batch of brownies as a thank you for the neighbor who is coming over tomorrow with his backhoe.

I so very badly do not want to think about this! Forgive me, please, for sneaking it in under a to-do list of errands and other nonsense. I needed to bury it somehow.

But … she deserves better. So here it is: a short In Memoriam for a small dog who has left the most enormous hole.

Patchee

Patchee came to us about ten years ago. She was only a year old, if that, when the local animal control director called and asked the Hubbit and me to take her in, because the dog rescue we’d started was becoming known as a place to take dogs with behavioral issues. “There really isn’t anything wrong with this dog,” the director told us, “But legally I can’t rehome her. I have to euthanize her unless a rescue agrees to rehabilitate her. And it wouldn’t be right to put her down. She’s a perfectly normal dog, and she’s too young!”

She’d been adopted from the pound by someone who wanted a cute puppy, and who thought a heeler mix would do just fine cooped up in an apartment while the woman – a lawyer – was at work twelve hours a day. The woman was most put out when her sweet little puppy took to dismantling cushions, the couch, and anything else she could get her teeth into. Then the woman invited her friends over, and – so disconcerting – the Heeler nipped at their heels, herding them around and then out of the apartment. So the woman took her back to the pound, and in an effort to excuse herself she said the words that amounted to a death warrant: “She tries to bite my friends. I think she’s potentially dangerous.”

Well, of course we took her in, and she was with us for quite a while – at least a year. People applied to adopt her, but while other dogs came and went she stayed. She had attached herself to the Hubbit, and she disdained anyone else’s overtures. Eventually a family came to meet her – an older couple and the four teenage grandsons they were raising. To our great surprise, Patchee welcomed them. The grandsons threw balls, and she loved fetching balls, and that was really all it took. So they took her away, and as they rolled down the driveway Jim broke down and said, “I think I’ve just made a huge mistake.”

Mistake or not, we had to live with it, and so he did – but he set her picture as the wallpaper on his cell phone and carried her next to his heart, and a couple times when we were near the town she had moved to he drove past the house, hoping to see her. We never did.

Eighteen months later they called us. They told us they’d adopted another dog, from a shelter in a different town. They’d chosen that dog because it looked like Patchee and they’d thought it would be cute to have a matching pair, but they weren’t working out. Patchee had started having accidents in the house, and was scared to go outside. Frankly, it all sounded a little weird. So we told them to bring her back.

“No, no!” they said. “We love Patchee – we want to keep her. But we don’t want to take the other dog back to the shelter. We were hoping you’d take her and find her a home.”

“Nope,” I said. “Sounds like Patchee has a problem. We’re responsible for fixing it. Please bring her back.” So, reluctantly, they did. They completed paperwork to transfer her to us. Just before they signed they started to pull back and I thrust it at them. “This is the right decision,” I said, and stared them down. I was implacable. Looking back, I can’t remember why … I just knew something wasn’t okay and we needed to take our girl back. I don’t know what had really happened to her while she was with them. I don’t know what happened to the other dog. Maybe they kept her, maybe not. Maybe she was okay. They’d said she was fine.

Patchee was not fine. For several days she was utterly shut down – barely eating, barely sleeping, just curled in a tight ball, refusing to make eye contact. Then one day the Hubbit and I were sitting quietly near her and chatting, and he … I don’t know what he did. Maybe he laughed, or maybe he used a phrase that triggered a memory. I just remember that suddenly she raised her head and looked at him. Stood up, went to him, and “Oh!” she said, with her whole body. “There you are!” And she began to heal.

She started following him around the farm. Curling up close by in his study. Playing fetch. Dismantling toys to find the squeak. Sleeping between us on the bed. She changed toward me too – decided I was maybe a little more than the person who fed her and threw the ball; I began to get my small allotment of snuggles and “Good morning” rrroooo-rrahhhs. She even decided she liked a few of our friends.

And that was pretty much the sum total of her life until a few months ago. She didn’t do anything extraordinary … She rolled in cow manure in spring and turned green. She chased the ball. She went down to the river a few times, and sometimes rode along when the Hubbit went out on errands. She found the squeaker in every squeaky toy, and pulled stuffing out of anything stuffed. She hung out with the Hubbit. She was happy.

A few months ago I took her to the vet for her senior wellness exam, and after a couple of tests they diagnosed early stage kidney failure and an inoperable tumor in her bladder. This was our second case of kidney failure this year … the Hubbit’s other little princess, Ntombi, died last April barely two months after her diagnosis. And when she got sick we were sad and worried, and I turned myself inside-out trying to feed her home-cooked meals suitable for failing kidneys, and when we had to let her go because she was simply fading away we were sad – of course we were.

Ntombi – our first death row rescue. She was just a puppy in 2007, scheduled to die because there was no room at the pound.

But she was an old dog, and old dogs die. It’s what you expect. One of the things that may carry them off is kidney failure. So when we got Patchee’s diagnosis I was sad, but she was eleven – not old old, but old enough. The tumor worried me, but I figured we’d just keep things going as long as we could and help her go when we had to.

The Hubbit didn’t react that way. “We need to fight this. I’m not ready to lose her,” he said. So we went back to the vet to discuss our options, and the vet suggested we take her to the oncology department at Washington State University vet school.

The thing about refinancing a mortgage is, you get a month, or occasionally two months, of grace during which you don’t have to make a payment. There’s the final payment to your original mortgage holder, and then you get whatever is left in your escrow account, and a month (or two) of no mortgage payment before payments to the new mortgage holder kick in.

The vet at WSU said a course of chemo might help her. It wouldn’t cure the cancer, she warned, but it might give her some time – quality time, with just a few tough days after each treatment. We would have to take her in every three weeks, and she’d need to have a blood test done at our local vet a week after each treatment, and sometimes other tests. She’d have to stay on the special kidney diet as well, and she’d be on daily medications. All this added up to a wild number of dollars. But … we could do it. So we did.

The first treatment was amazing. She could pee again! She’d squat and pee would come out – a bit reddish, but they told us that was a normal side-effect of the chemo – and in no time she’d be done and bouncing off to do something more interesting. Her appetite recovered a few days after the treatment, her tail went up, her rrroooo-rrahhhs came at full volume. She fetched the ball and hung out with the Hubbit and life was good.

By the time the second treatment rolled around, peeing was difficult again. It was slow, and she sometimes had to walk around a while to get herself into exactly the right position to make anything come out. We looked forward to another improvement after that treatment, but there was none, and there was no improvement after the third treatment either, and by then it was difficult to get her to eat even after she’d had time to recover from the chemo. We abandoned the special kidney diet – it was becoming clear that she wouldn’t be around long enough to die of kidney failure – and I spent hours picking at chicken breast, breaking the flesh into fragments, mashing them into rice that had been cooked in chicken broth. I bought canned dog food that smelled so yummy it drove the rest of the pack crazy with envy, and the Hubbit tempted her with bits and pieces off his plate. She developed a bladder infection and was on an antibiotic, so I loaded up a large syringe with Greek yogurt twice a day and forced her to take it. She developed diarrhea, so I made her eat canned pumpkin, pushing it far back into her mouth with my thumb and holding her muzzle so she couldn’t spit it out. The rest of the time – when she wasn’t peeing one tiny drip at a time, or grimacing at the thought of food, she was as she always had been – watching over the Hubbit out in the pasture, in his workshop, while he was at his computer. She loved him, and she loved her life.

Three weeks ago I took her for her fourth treatment. It’s a two-and-a-half hour drive to WSU, and I welcomed the respite from everyday life. I left around dawn to be there in time for her 9.00AM appointment, listening to Stephen King’s “It” on an audiobook, on time for once, no need to rush, loving the easy highway through the unfurling hills of the Palouse. I was in our new pickup, Argos on the back seat and Patchee, snug in the colorful fleece jacket Cujo made her, curled up on her blanket on the passenger seat beside me. The sun had been up for a while as I rounded a curve, loving the sparkle of the thin layer of ice on the roadway, taking it slow.

The quiet beauty of the Palouse

And then I was spinning and time shifted into slow-motion. I checked the dogs, and they were fine. I remembered not to slam the brakes because that would make the skid harder to control. I checked the road and was relieved to see no traffic. I steered into the spin. My foot hovering over the brake, I waited to regain control, but that didn’t happen. I looked at the barricade as I was carried inexorably toward it – it looked just so flimsy, and I studied the way the hillside sloped down into the valley below the road, and I wondered whether I’d be able to keep the pickup upright when we smashed through the barricade and slammed downward. I figured the truck was probably going to roll, and I thought, “Okay, so maybe this is how death happens for me. I hope it doesn’t hurt too much.” I hoped the dogs would be okay, and not run off and be lost and starve in those lonely hills. I felt the pickup slam into the barricade – a solid thump, and the barricade held and we were sliding and spinning back across into the left lane, still no oncoming traffic, and I think it was around about then that I started carefully pumping the brake, still steering into the spin as best I could, and the wheels bit into gravel at the edge of the road, and at last. We. Stopped.

I guess the whole thing took less than a minute, but it lasted half a lifetime. I guess I must have hit a puddle of black ice, not yet melted although the sun had been up for at least an hour along that stretch of roadway. I’ve since learned that because the cruise control was on, when the wheels hit ice and lost friction they automatically accelerated, and of course until I tapped the brake the cruise control kept the pickup moving. So obvious … I was waiting for it to slow down, and it couldn’t – not until I deactivated the cruise control by braking. And I hesitated to brake, because I didn’t want to make the skid worse. So … a lesson for any who don’t know: don’t use cruise control in potentially icy conditions.

It wasn’t long before a car came along and pulled over, and a young man asked if I needed help. He loaned me his cell phone to call the Hubbit (mine wasn’t picking up a signal), and then he took me and the dogs to WSU. There was another accident a little further along the highway but he said he’d grown up in the area and preferred using the more scenic back routes anyway, and took off along a dirt road that wound through the hills. It was very pretty, but I spent most of the drive thinking how ironic it would be to have survived the accident only to be done in by a serial killer, and wondering whether the Hubbit would be able to find the dogs. (Spoiler alert: I’m still here.)

And then … we were at the vet school, and back inside the painful reality of regular life. A vet student came and took Patchee to have an ultrasound. Argos and I made camp in the lobby with the pile of blankets and my Kindle and other random crap that I’d thought I needed to pull from the pickup. After a while the Cool Dude, the Hubbit’s friend who lives in a motorhome parked next to our house, arrived to take us home. He’d left the Hubbit to figure out how to get the pickup back to the farm. We hung around and waited, and eventually the vet emerged and told me that Patchee’s tumor was still growing, and she wanted to try a different chemotherapy drug, and a course of radiation therapy to start in a few weeks. I said okay to the chemo, and agreed to discuss radiation with the Hubbit. At last the day was over and we loaded up in the Cool Dude’s car and drove home.

She loved when I snuggled her up into one of the jackets Cujo made her. She didn’t like being cold! But then after a few days she’d go out and scrape it off wriggling through a pasture fence, and the Hubbit would have to go looking.

We hoped, so very much, that this new chemo drug would work – that she’d at least be able to pee easy again. But … no. Mostly she leaked. She was scheduled for her fifth chemo treatment this week.

Last week, on Wednesday morning, I noticed she was passing blood – not just bloody urine, which was somewhat normal, but actual blood. I called the vet, and they said to take her in and they’d check her out in between appointments and call when they knew something. A couple hours later they called me, and I told the Hubbit he needed to go and be with her. It was time to let her go.

We don’t know for sure without a necropsy, but we think the tumor blocked her urethra, or maybe it just got too big, and her bladder ruptured. The extraordinary thing is that she still sang a song of joy to the Hubbit that morning, and she glommed down half her breakfast a few hours later, and she was … just … happy to be alive, hanging out with the Hubbit, doing her thing. She wasn’t afraid, and she didn’t complain that she was hurting.

The Hubbit brought her home in a little cardboard coffin the vet provided, still wearing the bright jacket that can no longer warm her. He put her in the big chest freezer we keep in the workshop. He insisted that he and the Cool Dude would dig her grave, but they’re both gimped up and I need her not to be in the freezer any more, so a couple days ago he agreed to ask our neighbor for help.

Tomorrow morning I’ll get up early and make him a batch of brownies. He’s coming with his backhoe at 10:00AM, and it won’t take long.

At 11.00AM a woman is arriving with a little freaked-out Mini-Aussie who needs a place to be and someone to teach her how to stop biting and be happy.

On Sunday I’m meeting with someone who needs me to do write something for her.

On Monday I’m working on that website.

Sometimes life spins out of control, and sometimes it’s in slow-mo, and sometimes both happen at once. You have to drive into the spin, tap the brake lightly, and hope the barricade will hold. Usually it does.

Breathless

I bitched so much that they hung this on my door, and after that people tiptoed in and apologized for turning on lights even at midday. And, yes, keratoconus does mean sudden bright light hurts my eyes … but actually the spirit of my bitching was more along the lines of Proverbs 27:14 – “He that blesseth his friend with a loud voice, rising early in the morning, it shall be counted a curse to him.”

Today didn’t start well.

There was a thump at the door, the rattle of a trolley full of sharp implements, a hurting blaze of lights. I yelped and clamped a pillow over my face. With a trill of merry laughter my tormentor took my hand, stuck a needle into it, and plundered my blood, then made her galumphing departure.

I wanted to go back to sleep, but – of course – I needed to pee. I disentangled my legs from clutching sheets, hit the call button, disconnected the wires attached to my chest, and tottered all the way to the bathroom without tripping over my IV drip. I assumed the position. Released the flow into a little plastic stetson-shaped thingummy positioned at the top of the bowl, because they measure my bladderly essence. And woke abruptly to the wet and horrible realization that it hadn’t been emptied after my last visit.

The toilet hat – can you see it? When you’re being pumped full of fluids, they have to make sure what’s going in is finding its way out. But if you have a capacious bladder, you don’t want to use it twice in a row without someone emptying it out first.

By the time I’d swabbed myself down and had been tucked back into a freshly made bed by a sympathetic nurse who managed to control her laughter until after she’d left my room, I was wide awake. And I was irritable and feeling sorry for myself – in short, completely over the sense of euphoria I had been feeling for the previous few days.

I should probably tell you about those days.

They started last Tuesday, when I visited Wonder Woman and caused both of us some perturbation by almost collapsing when I reached the top of the flight of stairs leading from her garden to her living room. “Dang I’m unfit!” I wheezed, mopping my sweaty face. “I have got to quit talking about getting more exercise, and start walking! Just as soon as I buy a Fitbit!” Well, it turned out she had a Fitbit that she’d bought for herself before she realized that setting it up would take at least half an hour of technological tinkering. Wonder Woman is nearly 90; she figured she didn’t want to spend one of her last remaining half hours that way, so she gave it to me. And although that’s somewhat peripheral to this story, if I were writing actual Literature it would count as Dramatic Irony, which proves that sometimes life does indeed imitate art.

Anyway. To get back to my point.

Wednesday I was draggy. I spent it trudging through the bare minimum of chores, yawning over my news feed, and wishing the black dog would just damn well let go and let me breathe. I didn’t feel especially depressed – just so, so tired, and when I thought of all the things I wanted to do -happy things, like gardening and writing and giving the horses a bath and taking Argos to the river for some training time and baking bread and even shining my little house – I felt overwhelmed and weary. I’d felt that way for a while … but on Wednesday just breathing felt hard. And late in the afternoon, when I went outside to feed my chickens, I had to lean quite heavily on my cane, and when I came back inside I was staggering and I had to sit down and just quietly pant for a while.

While I was sitting I consulted Dr. Google about Reasons To Be Short Of Breath. His insights were disturbing.

I told myself to quit being stupid. When you’re lazy and obese, of course you’re gonna be short of breath, I said to me. This isn’t rocket science! No further research is required! I got myself up on my hind legs and moved laundry around and was going to swab down the kitchen counters, but … first I needed to take another little rest. I chatted a bit more with Dr. Google. I decided that if I didn’t feel better by Thursday morning, I should probably call my doctor.

This isn’t something I do lightly. This is America, the Land of Hell-no-it-ain’t-free, and I don’t have health insurance, because the Hubbit and I inhabit that awkward gap between people who qualify for subsidized (and therefore affordable) insurance, and those who can sniff judgmentally at the Affordable Care Act. That is, the Hubbit has Medicare and supplemental insurance, which is just as well given his penchant for dancing with heavy machinery, but I pretty much just keep chugging along and trusting God to keep me going as long as he wants me around. It’s worked for me.

I’d been looking forward to Wednesday night, because we’d been promised a spectacular show by the Perseids – no moon, clearish sky. In 20 years of trying I’ve never actually seen the Perseid shower, and it’s become a bit of an obsession – so this year was definitely going to be The One. I planned to go out into the backyard with a blanket at around 11.00PM and just lie and watch them.

Only, between an increasingly insistent Dr. Google and sheer lack of oxygen to the brain, by 11.00PM it was dawning on me that maybe this shit was real. So I texted the Hubbit from the bedroom (he was in his study) to tell him I was worried … and waited for him to come busting through, brimming over with husbandly concern (and maybe a hug or two), to insist that it was only money and drag me off to the hospital. Only he didn’t, so I sent a couple more texts phrased to make him feel like a heel, and then I went to get dressed so I could drive my own damn self to the hospital, and found his phone lying on the floor of the closet.

He does this. He scatters his phone in his wake like one-at-a-time confetti. It drives me completely insane.

Turns out you can’t stomp and shout very effectively without breathing, but I did my best, and after delivering his phone to him I went and got dressed, stopping as needed to inhale. Then the Hubbit wandered into the bedroom and said that of course he would take me to the hospital because that was his responsibility as my husband. So I came a bit unglued and broke my phone, because it doesn’t take that much breath to thump things.

On the way to the hospital we stopped so I could hang my head out of the car window and look for meteors, but I didn’t see any.

I don’t remember much about the ensuing 20-or-so hours, which is a pity, because the whole time I was blogging about it in my head, and it was hilarious. But I couldn’t write it down because I had to keep my arms straight on account of the IV drips inside my elbows, plus the persistent interruptions by people with machines that needed to interact with me, and other people who kept sticking me with needles and taking more and still more of my sluggish, unwilling blood. I remember snapshots…

Did you know that getting an MRI is almost exactly like going through a wormhole in space? You lie down and someone injects you with a magical substance that uncoils a delicious heat in unmentionable places, and the world moves and you’re inside a giant halo, and lights flicker and the voice of God tells you “Stop breathing” and then, just at the moment you absolutely have to, “You can breathe”.

I asked for water and they told me I was “nothing by mouth” while the doctors decided whether or not to do a procedure to blast the blood clots out of my lung, and I thought that was strange because I’d thought my heart was failing, but it turned out my heart was fine but one of my lungs (I’m not sure which one) was all clotted up and icky, and this was sort of a good thing, relatively speaking, because if caught in time it will heal, whereas a failing heart can only be helped, not healed. And then after a while someone brought me a menu and told me to order lunch, and that’s how I found out that they’d decided the procedure wasn’t necessary, which was also good news, especially as I was hungry enough to eat a doctor by then.

They asked me questions about my family medical history and I did sums in my head and realized that my father was about the age I am now when he had the heart attack that turned his life around, so I decided I could turn my life around too.

The tech who did the echocardiogram helped me look at the screen so I could see inside my own heart, and it was working so, so hard! It didn’t flop helplessly like the sad, sick heart of the transplant patient I told you about, and nor did it rat-a-tat like the young, new heart that patient received. My heart is like the little engine that could, and the sight of it working with such steady determination to take a too-heavy load up a too-steep hill made me weep with gratitude and shame.

Eventually – it was Thursday evening by then – they brought me up to the room where I’m writing this. It’s a spacious private room, and even has a small sitting area with a recliner and a view of the hills. They tucked me into a real bed and fussed around asking what they could do to make me comfortable, and all I could think to ask for was hospital socks.

Hospital socks – conceivably the greatest achievement of medical technology.

At some point during the ensuing days I learned the name of what had happened to me. I had a pulmonary embolism, and it probably happened because I spend too much time sitting and feeling sad instead of getting up on my hind legs and living my life. I let the black dog harry me into the Valley … but I skirted the Shadow, and I’m coming back out into the light, and as God is my witness that dog is going to learn to walk to heel.

I haven’t had much experience of hospitals. Prior to this adventure, the only times I’ve stayed overnight in a hospital were after I was born, and when I was 10 years old and had my tonsils out, and when the Girl Child was born. But I’ve heard enough about hospitals from other people to have learned that they’re dehumanizing places, where one becomes a patient rather than a person, where the food is awful, where a good night’s rest is less important than the staff routines. So my own experience has been surprising.

The fact is, I have felt cherished. Protected. Provided with a refuge where I had one job and one job only: to heal – first my body, but it’s also given me a quiet place to begin healing my soul. Little by little my breath has come easier. On Saturday I had an actual shower. Yesterday – Sunday – they said I could go home, and disconnected the IV and taught me how to inject myself.

Now I’m just waiting for my final visit with the doctor, and then I can peel off the sticky pads that keep me connected to the heart monitor, and they’ll remove my last IV port, and I can take off the hospital gown and put on my real clothes. They’ll wheel me down to the main entrance and the Hubbit will come, and we’ll go buy me a phone and swing by Yokes for a supply of fresh vegetables – because mealtimes in the Took household are getting a radical makeover. And then we’ll pick up Argos from boarding and we’ll go home.

*****

A little over a week has passed since I wrote this post. It took a while to get my computer hooked up again and download the pictures, and I’ve once again been spending way too much time just sitting. I think about getting up and moving … I think about how I’ll die if I don’t – not right away, because I’m on drugs that keep my blood safe and runny, but I’ll come off them in a two or three months, and then if I haven’t changed my habits … Well, I have to change my habits. That is all. I’m putting it in writing. And I have a Fitbit. Surely that will make a difference!

Between one beat and the next

Photo by Patricia Tser on Unsplash

My friend Bridie and I used to ride our bikes to school together. Every morning I rode the half mile or so to the corner near her house, and then we rode the remaining two or three miles side by side, giggling, ignoring her bossy older sister Jan who pedaled and puffed behind us. One morning Bridie wasn’t there so I rode to her house, leaned my bike against the wall, started to walk through the back door.

Someone – her mother? – grabbed my arms and stopped me. Told me Bridie wouldn’t be coming to school that day because her father had died. He and her mom had gone to bed the night before, but only her mom had woken up. His heart just stopped beating.

Some time later I stormed into her house, raging over the latest fight I’d had with my father. “You should be grateful you still have him,” Jan told me – so pompous! I snarled at her, “You have no idea how lucky you are!” and her face went white as her heart missed a beat. After that we didn’t speak for a long time.

By the time my father had his first heart attack, I think in 1997, which was the year before I married the Hubbit and moved to the US, he and I had achieved a truce of sorts. I was on my way to an interview when someone – my mother? – called me on my cell phone and I changed direction and sped to the hospital. The Egg and her husband were already there, huddled together on one of the long benches in the large, empty waiting area. They directed me to another waiting area next door, where I found Marmeee standing beside him, clutching his hand and looking scared. He was on one of those narrow, wheeled metal hospital beds, gasping for breath, his face the dull yellow of old fat that’s been exposed to air.

Not far from them was a counter, and behind it an empty reception area, and beyond that a room full of nurses engaged in loud conversation while they drank their tea. There was a bell, which I rang furiously with one hand while slapping the wood of the counter with my other hand. A nurse emerged and looked me up and down. “Yes?” she asked.

“My father needs attention!” I demanded.

She glanced dismissively at him. “We are waiting for his file,” she said.

“Where is his file?”

She flipped a languid finger back toward the room where the Egg and her husband were waiting. “The messenger will get it. But now he is on his break,” she said. I stormed through the door, rang a different bell, slapped a different counter. Demanded the file, which I carried back and slammed down in front of the nurse. She rolled her eyes, flicked the file open, froze. Called more nurses. Moments later they wheeled him away, Marmeee scurrying alongside as he clung to her hand.

There was nothing left for me to do, except … I could call for favors. I called Cass, a cardiologist I’d interviewed a few weeks previously. He was a hot shot, associated with a private hospital. My father, who didn’t have medical insurance, was in a state hospital. Cass had liked the story I wrote about him, and had asked me to write another story about organ transplants and the need for donors. I’d told him I would, but that it would be a better story if I could actually witness and write about a heart transplant. So at that point – the point I was at, sitting in the waiting room while my father clung to my mother’s hand in a different room full of machines beeping and nurses scurrying and doctors barking instructions – at that point, we were waiting for one of Cass’s patients to be matched with a donor heart.

Well, if your father has a heart attack and you happen to know the top cardiologist in town, maybe happen to have impressed him enough that he wants a favor, obviously you call him. And even if he can’t personally get involved in the case, he makes a few calls, lets it be known that he has an interest, and the awed cardiac team responsible for your father’s care snaps to attention and gets the job done. The Olde Buzzard had surgery and it went well and he got medical insurance and started seeing Cass regularly, and his heart kept up a steady thump for nearly twenty more years, until Marmeee’s stopped and his no longer had a reason to keep on beating.

It was late Friday afternoon, a hot day at the end of a too-long week. The voice on the phone was warm. Sexy. “Hey there – would you like to spend the night with me?”

My pulse quickened … but … I was in Johannesburg, and the only man at that time likely to make me such an offer was on the other side of the planet. “Who is this?” I squeaked.

He chuckled. “It’s Cass,” he said. We had a heart!

I met him at the hospital a couple hours later, and he took me to meet the patient’s wife. I had forgotten the wife until I read my notes today. At the time she was merely background, barely relevant to the story. It’s interesting how life has a way of teaching one empathy.

I had my laptop with me, and I made my notes in the form of a letter to the Hubbit. He wasn’t my Hubbit yet, of course; we were still at the internet romance stage of our relationship, he in the US and I in South Africa. We didn’t yet expect to meet, but we’d got into the habit of sharing the events of our lives.

Hiya, honeybun!

I’m sitting on the floor of a large passage in the hospital. Nothing much is happening … I need to write down what I’m experiencing, and – hope you don’t mind – it’ll be a lot easier just to tell it all to you. I guess it’s one way to spend the night with you … <smial>

Oh yeah – we got pretty steamy back then. Even with the full bulk of the planet between us he could make my heart flutter!

I told him about the family – Hindu, a large crowd, the women all dressed in saris. The mother, who sat lotus-legged and praying on a plastic chair, one eye covered by an eye patch held in place by masking tape – she’d had cataract surgery a few days previously. Three sons, the youngest 13. A brother who was a cardiologist, who later showed up in the operating theater.

The patient is only 47. He has had heart disease for about six years and they had been keeping it under control with medication, but early this year he went into heart arrest and Cass said it was time to plan for a transplant. He’s been incredibly lucky – he’s had to wait only five weeks. Some people wait years.

An orderly brought him his pre-med while I was there – a tiny plastic tot glass of water and a handful of pills. The orderly told him not to drink more of the water than he absolutely had to, but he must have been thirsty – he downed the whole lot almost compulsively. Then they had to give him an injection; wanted to give it into his shoulder, but he’s so thin there’s not enough flesh there. They had to inject him in the buttock.

Suddenly it was time to take him away. Orderlies pushed his hospital bed speedily toward the operating theater, and his family streamed behind, keeping pace with his bed until a nurse stopped them, gently told them to say goodbye, that they’d see him the next day. They stood in a small cluster, waving and smiling with determination, and kept waving even after he was out of sight, their fear surrounding them like a fog.

Then a nurse brought me a hideous green overall to wear. Needless to say the one-size-fits-all trousers didn’t, but she found me some bigger ones. I had the MOST frustrating time trying to persuade my hair to stay tucked inside a silly little cap. I’m wearing nothing but thin plastic overshoes on my feet, because I didn’t think to change into sneakers and the overshoes won’t work with the heels I was wearing. My feet are freezing! Now I’m sitting in a little room outside the theater, drinking tea and waiting for something to happen. In TV hospital programs hospital life looks like one adrenaline rush after another. Not so. This evening has been mainly waiting.

And now I’m in the theater! I rushed in and was promptly chased out – I’d forgotten my face mask! Put it on – how do doctors wear these things? After less than a minute I felt as though I was suffocating.

The operating theater was a small room crammed with equipment and crowded with people – several nurses, an anesthetist, two cardiologists, all chatting and joking as though they were at a party. The perfusionist – the person responsible for the heart-lung machine – sat next to the patient reading a Playboy magazine. The two cardiac surgeons had their own extra-high-sterility area, separated from everyone else by a low divider covered with hanging towels.

At the center of it all is the patient. He is very still, and is almost completely covered by green sheets; even his face is covered, except for a little slit where a tube goes in. On the cardiac monitor his heartbeat is erratic, frantic… They’ve started cutting and his heart is going crazy… They’ve sawed open his sternum. It looks like meat, but the smell is strange, nasty.

Okay … I went to stand above the patient’s head, and watched the surgeon cut open the pericardium. I saw inside his body. I saw his heart, laboring sluggishly to keep going. And now … we wait. The new heart is on its way. They are ready.

Time is of the essence in a heart transplant. The donor heart must be in and beating within four hours or tissues start to break down. In this case, the donor heart was flown up to Johannesburg from a town on the coast. To save time they opened up the patient and were ready to go, but they didn’t disconnect his old heart until the new one had actually arrived.

The heart is packed in ice, inside a plastic bag, the whole kaboodle inside the kind of polystyrene cooler box one uses for picnics. They’ve put it next to an identical box that’s full of ice and soft drinks. The packaged heart looks like someone’s groceries.

They have taken out the old heart. It fibrillated for about 15 minutes while they were connecting the heart-lung machine, before they removed it and the monitor finally fell silent. Now it’s lying off to one side in a kidney dish, still trying its best to beat. Cass says it wouldn’t have lasted longer than a few more weeks. It makes me sad to think of it being thrown away now, though, when it’s tried so hard.

The new heart looks more solid, meatier, than the old one. The surgeons agree that it’s a nice heart. It used to belong to a 43-year-old woman who lived in a small coastal town. Today she had a cerebral aneurysm – she had a massive bleed and died – just like that. Well, technically, she didn’t die until they took her heart out about two-and-a-half hours ago. I wonder what she’d planned to do today.

And right now, technically, this patient is also dead. A machine is doing his breathing and moving his blood, and his temperature’s right down at 28 Celsius. Every now and then a nurse takes some ice out of the picnic box and puts it into his heart cavity to keep it cold. I touched his head. It felt … horrible. Icy. Not alive.

The surgery I watched was something of a milestone. I’d forgotten that too, until reading my notes. It was the first time of using surgical superglue in a heart transplant in South Africa. They spent an hour stitching the heart and supplemented the stitches with glue. I’m sure by now surgeons use glue alone to connect the blood vessels to the heart tissue. According to my notes that was the goal, anyway.

They’re trying to start the heart by pumping blood into it, massaging it gently by hand, and shocking it. It doesn’t want to start. They massage, shock, look at the monitor. It fibrillates, then stops. They try again and again. They look like Sunday afternoon mechanics huddled around a car engine, coaxing it to life.

Ten minutes in the beat is strong and steady. There are a few little leaks, which the surgeons are stitching and gluing. There’s gore everywhere, and the surgeons are spattered with blood.

Everyone is tired, coming down off a high. The final stage of the process is mechanical. They disconnect the heart-lung machine and the perfusionist packs it and his magazines away. Release the clamps that have been holding his rib cage open, remove the swabs, finish cauterizing the wound – that disgusting smell again. Insert drains and sew him up.

I thanked the hot cardiologist for giving me one of the best nights of my life. “I learned a lot!” I told him, and went home.

The Hubbit’s new cardiologist isn’t especially hot. He’s a large, blustery man, a kind man, I believe a good doctor, but as hard to pin down as a picnic blanket on a windy day. I’m learning from him that the language of the heart is imprecise. Love … fear … loss … failure … What do these words actually mean? I tried to ask him: in the context of this husband, in this consulting room, at this moment, what exactly is heart failure?

I asked him question after question, and his words were like bits of dry grass swept up by a dust devil. They had no shape or pattern. He tried to answer. He opened a folder and showed me printouts – the results of many tests over the past few weeks. He used words like “ventricle”, “left”, “right”, “congestion”. I think he may have showed me a diagram. At last he gave up, ordered another test. It’s scheduled for the day after tomorrow.

Perhaps it’s not his answers that are imprecise, but my questions. I will rephrase them.

Will his heart keep going, or will it just stop between one beat and the next?

Will I wake up one night, hear the soft snores of the dogs snuggled between us, raise my head and strain my failing ears, hear silence from his side of the bed, reach out and touch him and find him cold as ice?

Can you fix it?

In the context of right here, right now, how best should I cherish him?

Usually I end with questions for you, dear reader. An invitation to engage. This time, my questions are all directed elsewhere … but please engage anyway.

Start with a gasp

I’m a shower-before-bed person. I’ve never been able to understand how a person can get between the sheets all dusty and sticky from the day, and actually sleep. Even if I haven’t done much to raise a sweat and I feel cleanish and I’m tired so I don’t bother, as I lie there I can feel the gross stickiness of skin ooze and air crud. Ugh! Gotta get up, shower it off, rub dry, and then I can sleep.

Well, sometimes. Insomnia is a thing. But that’s a topic for another post.

Returning to the topic of this post, there’s this blogger that I sort of follow, by which I mean that I receive her posts in one of my many extra email accounts – the one dedicated to efforts at self-improvement. I believe in having lots of separate accounts because I wear different mindsets when I’m trying to be a better person, or farming and gardening, or dealing with our finances, or writing, or blogging. If all my emails go into a single account the result is a mess worse than the top of my desk, and I can’t find anything and nothing gets done.

On the other hand, I don’t check all those accounts every day, and as for the self-improvement one … well, I read the email topics as they come up as notifications on my phone, but usually that’s about it. Self-improvement is something I aspire to wanting to do, but most of the time it’s hard enough just to be as good as I already am.

Anyway, this blogger – she calls herself “Dr. Stephanie” and she writes mainly about keto and fasting, and she offers various courses, none of which I’ve actually done – wrote a post about how effective humans kick-start their day. It happened to land in my inbox on a day when I was lying in bed, hating myself for lacking the energy to get the hell up and do something with whatever was left of my pathetic life … and I read it.

Most of her suggestions I’ve forgotten. They were things like “feel gratitude” and “journal”, which are lovely feel-good ideas, but in the moment didn’t feel sufficiently like the kick in the butt I was craving. The cold shower, however … Now that sounded like a punishment worthy of the name! That I deserved.

cold-showerSo I dragged my bloated, sweaty (this was back when nights were hot) almost-corpse from between the sheets and into the shower. And I turned the faucet on to cold. And wailed.

It was so horrible!

Oh. My. Word. It was so horrible.

But then a strange thing happened. First, my eyes – clenched shut against the bright light of the bathroom – popped open. Then my skin stopped cringing from the rush of icy water, and I found myself intentionally exposing places like my armpits and the back of my neck and the crack of my butt – not exactly enjoying the rush of cold, but welcoming it anyway.

She recommended five minutes. I didn’t time myself but I doubt I lasted that long. I simply rinsed all over, rotating and bending to let the water get at all my less accessible spots. I didn’t use soap or a cloth, just cold water. Then I stepped out, found a fresh towel, and scrubbed myself dry.

I felt … Amazing. Invigorated. Energized.

Fun fact: this insanity is actually good for you. This morning when I went poking through Google in search of funny free images of cold showers, I found any number of articles touting cold showers as a solution to obesity, depression, low sex drive, bad skin, low energy – in short, pretty much all the ills that might beset your fleshly self.

Plus it was kinda magical, actually, how it made me feel.

img_20190614_133157394_hdr
Irrelevant photo of a happy memory. That’s another kind of magic. And being able to enjoy a happy memory … That’s the magic I really want to flow through me.

So I did it again the next day. And the day after that. And again a few more times. Then came a day when I had to rush for an early appointment and didn’t have time, and I felt icky all day, so the next day I made sure to shower again. Every now and then I skip for a day or two … but I keep going back to it.

It is always horrible. The only way to do it is to drag myself out of bed and get under the shower before I do anything else, because giving myself time to think about it – for instance while I put in contact lenses or brush teeth – just makes it worse. And now, as the nights get cold and the early mornings are chilly and I’m waking up before dawn as often as not, it’s really, really hard. Frankly, given my record for doing really hard things, I’m not that optimistic that I’ll keep going when winter really sinks its teeth into us. But … I hope I will. I intend to try.

Because that moment when my eyes pop open? When suddenly and with no effort of will going back to sleep is not only impossible, but also not remotely desirable? Holy cow, it’s a rush like no other!

Hey there – talk to me! What’s your favorite way to mortify your flesh? Does it make you feel as good as a cold shower?

Channeling my inner little old lady

So you know how sometimes you have to dial an 800 number, and from the first syllable emitted by the robot voice you can tell by the roiling in your gut and the pricking of your thumbs that this isn’t going to go well, but you persevere because you screwed up and now you’re in a panic?

And the reason you’re in a panic is that you’ve just woken up to the fact that your husband’s insurance has been blithely denying all the claims relating to his tractor accident? Okay, in all honesty I don’t know they were necessarily blithe about it. They may have been in ho hum mode, thinking about the past weekend or looking forward to the next one. No reason for me to presume there were any shrill cackles of banshee glee. Either way, to get back to my point…

What this means, in ordinary everyday terms, is that the giant wodge of papers covered with numbers and headed, reassuringly, “Explanation of benefits” and “This is not a bill”, which you’ve been ignoring because, seriously, who reads those things … but then you do, and HOLY CRAP!!

Paper pile (2).jpg
The actual wodge, artistically draped over a pile of fresh bills.

Oh – and I should mention that the reason you’re reading the wodge is that suddenly you’re getting actual bills – $1,814 for the emergency physician, who is the guy who essentially saved the Hubbit’s life, so it was totally worth it (most of the time, although maybe not so much when he refuses to wear his hearing aids) but, you know, on the other hand, you could do a lot with $1,814, if you had it. For example, that’s pretty much the cost of a pregnant cow around these parts.

But I digress. I was telling you about bills you might happen to receive following a major medical event.

Like $961 for the emergency hospital. You go “Ouch” because, after all, he was there for only a couple hours before they shipped him off to a hospital that was actually capable of keeping him alive – and then you look again and you realize the $961 is what’s left over after insurance kicked in $25,765 – and I mean, seriously, that’s more than $10,000 per hour! The Hubbit’s a smart guy who was highly qualified and certified up the wazoo back in his pre-retirement days, but no one ever thought he was worth that much back then! If they had, we’d probably be in ho hum mode at the sight of these numbers. Or maybe not, because … there’s more. So much more.

A whole sheaf of bills for the ambulance services that got him from home to the local emergency hospital, and from there to the bigger hospital in Spokane … and bills for the rehab facility, and the orthopedic clinic, and the imaging company, and the physical therapist. But that pile of bills is still smaller than the “explanation of benefits” wodge, so you start flicking through it, and you come across one for $25,765, which is the amount due for the local emergency hospital, and you realize that when the hospital sent you a bill for $981 they were (blithely?) assuming that the insurance company was going to pay – only this particular benefit explanation says, in a word, “Nope”. And you keep going and you find one for $99,285.97, which is just for that first day at the hospital in Spokane – less than a day – he arrived there after 6.00PM, for crying out loud. But that’s what it cost to make it so that he didn’t die right away.

Bill
You see that number? Someone tells me that’s my “total responsibility” – except that it isn’t, because this is only one of 55 pages of ridiculous numbers that came in a single envelope; other envelopes have come bearing additional pages – and all I can do is laugh. Shrug my shoulders. Vote for Bernie. Because this is absurd – not because magical medical technology isn’t worth what it costs, but because no individual human can or should shoulder such a responsibility.

And you look at it and you think, “Well, he’s alive. So there’s that.” But at the same time you realize your heart is going “Ofuckit Ofuckit Ofuckit” like The Little Engine That Could, after it made it to the top of the hill and headed down the other side and then gravity took over just as it noticed there was a wide, churning river at the bottom … and no bridge.

You know how that feels?

I really hope not, because if you’re taking the time to read this blog I like you, and I value you as an important source of warm fuzzies and endorphins, and I don’t want you either to plunge headfirst into a river or succumb to a heart attack.

Anyway, at that point, feelings aren’t really the issue. The issue is, what are you going to do? What I did was clutch the wodge in sweaty hands and take it to the Hubbit, and pick a fight with him about politics – his being conservative, and therefore opposed to state-funded universal healthcare. That urgent business having been satisfactorily concluded (it’s hard to concentrate on defending a philosophical point of view when your doting wife has just delivered a quarter million dollar-or-so whack upon your shiny pate), we agreed that there was no point in worrying about it, since payment was impossible. I promised to call the insurer on the next business day for a WT actual F conversation, organized the wodge into a neat stack (ordered by date and page number), put it on my desk, and promptly forgot about it.

I have an excuse. The Girl Child has been visiting and I’ve had coffee to drink and arguments to have and … oh, just generally more interesting things to do. Every few days a fresh bill would arrive, sometimes with a plaintive note scrawled across it from a medically-oriented bookkeeping person dismayed by the failure of the insurance to pay, and I would snicker at their naivete and rush out to suck down another coffee with the Girl Child. A couple included a form and a request that we complete it with the details of the “motor vehicle accident”, and I’d roll my eyes, because a tractor is not a motor vehicle, it’s farm equipment, and the reason I know this is that it’s not insured as a motor vehicle, so obviously it can’t be one! I’d add each bill to the growing pile on my desk and promise myself (and, occasionally, the Hubbit) to deal with the matter “tomorrow” – which, as we all know, is always a day away. Hooray for tomorrow!

Well, a couple days ago I was poking around on my desk and I came across a letter from the insurer dated April 12. It was addressed to “Dear Sir or Madam”, and expressed regret at our injury/accident and a wish for “good luck with your recovery”. There was also some reference to the need for a prompt reply.

Ofuckit Ofuckit Ofuckit.

They provided a post office box address, and a phone number.

I pondered my strategy while remembering how to breathe.

It was clear that a snail mail letter wouldn’t work. For one thing, my hands were trembling too much to type. Also, my grammatical synapses felt out of whack. And this wasn’t all bad. While tremor and grammatical uncertainty are a problem when one is wording a professional-sounding business letter, they can be helpful in presenting the persona of a slightly dotty and forgetful old lady.

I picked up my phone and dialed 1-800-ETC-ETRA – as provided at the end of the insurance company’s letter for the Other Party Liability office. A chirpy young woman answered, and introduced herself as Jessica. She asked for my name, and I gave it. With cheerful enthusiasm she expressed her eager willingness to help me. “But first,” she said, “I’d like to tell you about a great opportunity we can offer you.” Then she asked whether anyone in our household was over fifty years of age. I didn’t feel like listening to a sales pitch, but on the other hand she sounded so hopeful and eager that I decided to humor her. “Yes,” I said warily, “we’re both over fifty.” She launched into a description of a medical alert system the company was offering. She was clearly new to selling – she said “um” a lot, and a couple times she forgot to tell me something and had to backtrack, and although she was very sweet after a while I ran out of humor and cut her off.

That is, I tried to cut her off. “You know, I don’t want to waste your time. I really just want to deal with my query. Can you put me through to someone?” She ignored me. Just kept right on talking, rolling over me. “Hey!” I said. “Jessica, stop! I’m not interested!”

There was a pause, then she asked, “Would you like to talk to one of our representatives?”

“NO!” I shouted. “Just put me through to customer service!”

kate mckinnon omg GIF by Saturday Night Live

“Oh! Okay!” she chirped, perky as ever. I ground my teeth and breathed deeply, and a new voice came on. This sounded like a more mature, experienced woman. She also expressed a desire to help me – but first, she said, she’d like to offer me a great opportunity. Did I have a cellphone? I exploded – I was totally and irredeemably out of humor by then – and blow me down, she also just rolled straight into her pitch.

It finally dawned on me that she wasn’t human, and nor was Jessica. Nor was the woman who invited me to sign up for a roadside assistance program, or the friendly young man who wanted to know whether we had a TV. They were all, every one of them, bots. Not even real artificial intelligence.

The fact that Jessica had fooled me was profoundly embarrassing!

So, anyway, by the time the fourth robot voice came on I gave up on the number provided in the letter. If you’re wondering why I didn’t hang up sooner, it was because I kept hoping for a human! There comes a point in any venture where you’ve invested so much time and emotional energy that you can’t stand to quit, in case you’re just one cuss word away from Nirvana.  Come to think of it, that’s probably also why I keep buying Lotto tickets.

Anyway, eventually I called the number on the back of the Hubbit’s medical insurance card. That got me through to someone who could find no record that I had authority to speak with them on his behalf, so we got to have one of those super-fun threesomes that so enrich the lives of partners of the hearing impaired. You know how those go: you turn on the speaker phone so you can both hear, and he leans over the phone, breathing heavily into your ear, and then the person on the other end says something and he says, “Huh? Whut?” So you repeat it, and he loudly and clearly enunciates his response, and … rinse and repeat, for however long it takes. In this case it took a while, and the grand finale was when she read back a contract, and every time he started to say “Huh? Whut?” I’d frantically flap my hands in his face, because we did NOT need to be interrupting an electronic recording of a legal document. Eventually he got to say the required legally binding words, and he was given leave to kiss the telephone, and they were married. Or something like that.

We all heaved a sigh of relief and the Hubbit trundled off to play with his tractor, leaving me to explain the difference between a tractor (wheeled farm equipment) and a vehicle. “Oh,” she said, “No problem. You just need to speak with the Other Party Liability department. I’ll give you the number.”

“Oh no you don’t!” I exclaimed. “If the number you’re planning to give me is ETC-ETRA, forget it. That’s the number I called before this one and it connects directly to the fifth circle of Hell!”

There was a slightly stunned silence. “Are you sure you dialed the right number?” she asked. I said I was, and launched into a tirade about companies that infest the ether with robo-voices and inflict sales pitches on helpless little old ladies (at this point I remembered to insert a slight tremor into my voice) who are exhausted by caring for their injured and aging spouses, and also potentially facing homelessness because of denied claims and unpayable medical bills in a world that keeps voting for Damn Capitalists who refuse to support Medicare For All and just want us all to die in penury..

She offered to connect me directly to someone in the Other Party Liability department, and I said that would be acceptable provided she could vouch that they were human.

So that’s what she did, and this time I remembered right from the start of the conversation to quaver and dodder and make reference to how slowly old men heal after running over themselves with heavy equipment (which is not the same thing as a vehicle), and how stressful that was, and how difficult it was to remember everything, especially when we’d dealt with all sorts of paperwork at the hospital and I’d no idea there was more. I should mention that by this time I was tired, which meant I had to pause and say um occasionally while I thought about what to say, and I tended to forget details, which made it necessary to keep backtracking and repeating elements of my story, and all I’ll say about this particular young woman is that she sounded perky enough but she didn’t exhibit much empathy or compassion. She abruptly cut me off. “Was he at work when the accident happened?” I explained that he was loading up the tractor to get feed to the animals, right here at our little farm, and that he’s been retired for more than fifteen years now. She interrupted me again. “Okay,” she said.

“Um,” I said. “So what happens now?”

“I’ll adjust the record and pass it along to the appropriate department,” she said.

“But what do I have to do?” I quavered

“Nothing,” she said.

And that was it. What had been building up to be a fabulous blog post on the fundamental awfulness of the American medical insurance system fizzled with a soft pop. Which doesn’t mean I won’t still write it … but maybe not today.

Instead I thought I should write a blog post on the fundamental awfulness of insurance companies that use robots to try to sell services to people who want to deal with serious business, so I decided to call back 1-800-ETC-ETRA and find out just how many exciting new opportunities they’d offer me before connecting me to a human. I looked up the number on the insurance company letter.

That’s when I realized that the number they’d provided was in fact 1-866-ETC-ETRA. The 1-800 version of the number connects to a company that sells panic buttons, roadside assistance, and similar products.

So what the heck am I supposed to blog about now?

Please talk to me! What do you think about the cost of healthcare, and how it should be funded? Do you talk to robots on the phone, and do you find it reassuring or terrifying when they sound human? How do you decide what to blog about?

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